NLP vs NLU: What’s the Difference and Why Does it Matter? The Rasa Blog
What’s the Difference Between NLP, NLU, and NLG? According to Zendesk, tech companies receive more than 2,600 customer support inquiries per month. Using NLU technology, you can sort unstructured data (email, social media, live chat, etc.) by topic, sentiment, and urgency (among others). Across various industries and applications, NLP and NLU showcase their unique capabilities […]
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